Privacy
The Department of Infrastructure and Transport respects your privacy. This privacy statement explains what information we collect and how that information is stored and used.
This privacy statement is based on national and international privacy standards. It follows the guidelines set out in the South Australian Government's Premier and Cabinet Circular 012: Information Privacy Principles (IPPS) Instructions.
Data automatically collected
Whenever you visit our website or use one of our apps, we automatically record:
- your IP address
- the date and time of your visit
- the pages you access
- the documents you download
- the type of browser you use
- the device you are using.
Periodically, we use independent measurement and research companies to gather non-personal information regarding the visitors to our websites and apps on our behalf using cookies, log file data and code which is embedded on our website and apps.
We also collect the keywords you use when you do a search of our site. This information is not linked to any other data we collect. We use this information to find out what people are looking for and how we can improve our services.
This information does not identify you personally. No attempt is made to identify you except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our service provider's logs.
This information tells us how our sites/apps are being used and helps us improve to make your them useful, informative and enjoyable.
Cookies
A cookie is a small piece of data that a website can transfer to your computer hard drive for record keeping. The department may use cookies to help you access and use our site and improve the service we offer. There is no attempt to identify you personally.
The use of cookies in this way is widespread and commonly accepted by the Internet community. You can set your browser to reject a cookie that the department attempts to place on your computer. However, you may then be limited in your use of some areas of the site.
Google Analytics
We use Google Analytics to collect information about how people use our websites. The information we obtain from Google Analytics helps us understand user needs so that we can offer a better user experience.
Google Analytics uses cookies to collect information about which pages you visit, how long you are on the site, how you got there (for example from a search engine, a link, an advertisement etc.) and what you select. Information collected by the cookies (including your IP address) is transmitted to and stored by Google on servers in the United States.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
Collection and use of personal information
Email addresses
The department will only record your email address if you provide it to us.
Your email address will only be used to send you a reply. The email address is stored in a secure area and only forwarded to appropriate staff, so they can answer your question. It will not be added to a mailing list or used for any other purpose without your consent.
Your personal information will not be disclosed to a third party except in accordance with the Information Privacy Principles and this privacy statement.
Online transactions
When you perform an online transaction, we update our relevant databases and store transaction information to use for future transactions and for audit purposes.
Access to this information is restricted to the department personnel who need to transact business with you. Your name, address, credit card information or personal information will not be sold or given away to any other person, company or organisation without your consent. However, we must cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.
All information is securely transmitted using standard encryption processes.
If you do not wish to transmit the required details electronically, you can contact us in other ways.
More information
This privacy statement applies only to this site. Our privacy policies do not apply to any other sites, even when we have provided you with a direct link. We recommend that you check the privacy statements of other websites.
This privacy statement will be continually reviewed in line with the ongoing development of this website. We suggest that if you return to this site on a regular basis that you carefully read the information provided.
If you have any questions about our privacy statement, please contact us.
